Course Description

This course is designed to equip participants with the skills necessary to utilize benchmarking as a powerful tool for driving service enhancements and achieving superior performance outcomes within the context of Air Navigation Service Providers (ANSPs). Attendees will delve into critical result areas of ANSPs, master new measurement and comparison tools, and stay current with ANS Provision core processes encompassing service specification and design, service delivery, service review, and customer service.

Course Content

This comprehensive course delves deep into the fundamental processes that underpin Air Navigation Service Provision, spanning service specification, service design, service delivery, service review, and customer service. By harnessing the potential of benchmarking, participants will learn to orchestrate service improvements that lead to optimal performance outcomes.

Course duration

5 days (40 hours)

Prerequisites

This course caters to individuals who possess a foundational understanding of their organization's safety and financial performance. It is ideally suited for those at an intermediate to advanced proficiency level.

Recommended Audience

This course is tailored for a range of professionals, including executives and managers, operational and strategic managers, as well as team leaders.

Course Structure

• Introduction to Benchmarking: Terminology and Concepts
• Exploration of Best Practices in ANSPs
• Frameworks and Objectives of Benchmarking
• Navigating Benchmarking Challenges in ANSPs
• Unpacking the Advantages of Benchmarking
• The Comprehensive 5-Step Benchmarking Approach
• Deconstructing Key Performance Indicators (KPIs)
• Implementation Strategies for Service Enhancements
• Application of Best Practice Benchmarking
• Practical Exercises, Case Studies, and Collaborative Activities

This course is tailored for a range of professionals, including executives and managers, operational and strategic managers, as well as team leaders.

Maximum number of participants

10

Course Date

29/11/2023 – 05/12/2023

Price

2.150 USD per person

Location

Czech Air Navigation Institute, Prague, the Czech Republic

Course Overview

This meticulously crafted course is aimed at equipping participants with the knowledge and skills necessary to harness the advantages of digital transformation within the aviation industry. Through a comprehensive exploration of its various components and their implications across diverse aviation domains including airlines, airports, regulatory authorities, and aviation security, attendees will gain insights into the transformative potential of digitization.

Course Content

Unravel the certification process in aviation and delve into the prospects of digitization, examining both traditional and digital forms of authentication.

Navigate the intricate steps required to execute a successful digital transformation by comprehending the pivotal challenges, risks, and opportunities entailed.

Offer invaluable best practices and recommendations tailored for digital transformation initiatives, particularly focusing on key areas ripe for digitalization.

Course duration

5 days (40 hours)

Prerequisites

This course is designed for a diverse audience, including airport managers, IT managers, personnel from the Security Department, ATS Department, and Safety and Quality Department. Recommended proficiency level: intermediate to advanced.

Course Structure

• Defining the landscape of digital transformation.
• Dissecting the Components of Digital Transformation.
• Guiding participants through the strategic steps necessary for successful digital transformation.
• Gaining a holistic understanding of the inherent challenges, risks, and opportunities woven into the fabric of digital transformation.
• Deconstructing the essence of Digital Transformation.
• Analyzing the far-reaching implications of Digital Transformation.
• Embarking on the fundamental stages of digital transformation.
• Probing into the realm of Digital Signing.
• Exploring the realm of Digital Identification.
• Unveiling the potential of Blockchain in the Aviation industry.
• Leveraging Benchmarking as a strategic tool.

Maximum number of participants

10

Course Date

06/12/2023 – 12/12/2023

Price

2.150 USD per person

Location

Czech Air Navigation Institute, Prague, the Czech Republic

Course Description

This course provides ANS managers with a comprehensive understanding of the transition from Air Traffic Management (ATM) and Communications, Navigation, and Surveillance (CNS) to the System Wide Information Management (SWIM) paradigm. Participants will gain a solid foundation in ICAO's SWIM concept and its practical applications. The course delves into SWIM standards, infrastructure, governance, and implementation, emphasizing the efficient exchange of ATM-related data.

Course Content

The course aims to foster a holistic comprehension of SWIM's interconnected components. Topics covered include Aeronautical Information Management (AIM), Air Traffic Flow Management, capacity demand, airport operations, Collaborative Decision Making (CDM), environmental considerations, flight data management, surveillance practices, weather data integration, and staying current with the latest SWIM advancements. Participants will leverage this knowledge to strategically plan and execute SWIM initiatives.

Course duration

5 days (40 hours)

Prerequisites

This course is suitable for professionals involved in Aeronautical Information Management (AIM), Air Traffic Control, airline and airport operations, and Air Navigation Service Providers. It is designed for individuals with an intermediate to advanced skill level.

Course Structure

• Rationale behind SWIM development
• Core SWIM principles: defining characteristics and vision
• Concept of operations in a SWIM environment
• Role of registries in data management
• Exploring information domains within SWIM
• Understanding information services within the SWIM framework
• Real-world examples of SWIM implementation
• Enabling aircraft access to the SWIM network

The course integrates practical exercises, case studies, and group activities to reinforce theoretical learning. Additionally, a final assessment may be administered to gauge participants' grasp of the material and their ability to apply it effectively.

Maximum number of participants

10

Course Date

11/10/2023 – 17/10/2023

Price

1.350 USD per person

Location

Czech Air Navigation Institute, Prague, the Czech Republic

Course Overview

This course is meticulously structured to equip participants with the fundamental principles driving the adoption of a unified set of Air Traffic Management (ATM) solutions, fostering global interoperability. By delving into the essence of ICAO's System Wide Information Management (SWIM) concept and its real-world applications, participants will develop a robust understanding of related SWIM standards, infrastructure, governance, and implementation methodologies. The course also explores the Aviation System Block Upgrades (ASBU) framework and the ICAO Global Air Navigation Plan (GANP) (Doc 9750), aiming to facilitate the implementation of regional performance enhancements. Participants will engage with the four key performance improvement domains: airport operations, global interoperable systems and data, optimal capacity and flexible flights, and efficient flight paths.

Course Content

In-depth exploration of the ICAO Global Air Navigation Plan (Doc 9750) and its objective of driving regional performance advancements.

Comprehensive examination of the intricacies of ASBU components, including strategic planning and effective implementation management.

Thorough understanding of the SWIM concept.

Addressing the vital themes of interoperability and harmonization.

Course duration

5 days (40 hours)

Prerequisites

This course is designed for:

• Managers and personnel from Air Navigation Service Providers engaged in developing airspace concepts and implementing ASBUs
• Civil Aviation regulators
• Representatives from airlines and airspace users
• Recommended proficiency level: intermediate to advanced

Course Structure

• Comprehensive review of the historical context of ASBUs within ICAO.
• In-depth study of the ASBU program initiative.
• Exploring the essential attributes defining ASBU modules.
• Deconstructing the four integral components of a Block Upgrade.
• Unveiling the pivotal role of Performance-based Navigation (PBN) within ASBUs and its enabling capabilities.
• Defining the roles and responsibilities of various stakeholders.
• Strategic planning within the industry and Air Navigation Service Providers.
• Immersive exploration of SWIM principles.
• Delving into the ICAO Global Air Navigation Plan (Doc 9750).

Maximum number of participants

10

Course Date

18/10/2023 – 24/10/2023

Price

1.350 USD per person

Location

Czech Air Navigation Institute, Prague, the Czech Republic

Course Overview

This course is meticulously crafted to equip participants with comprehensive knowledge and skills pertaining to the advantages of seamless information access and exchange among all stakeholders involved in Air Traffic Management (ATM). Through the utilization of System Wide Information Management (SWIM), the course delves into achieving universal interoperability and service-oriented ATM on a global scale. Participants will gain insights into common standards, information services, effective information handling, the technical infrastructure underpinning SWIM, and the array of available SWIM Services registries.

Course Content

Understand SWIM's integration within the broader ICAO framework.

Elucidate how SWIM empowers the administration and exchange of ATM information across qualified entities through interoperable services.

Emphasize the intrinsic value of information within the SWIM context.

Detail the diverse range of services deliverable via SWIM.

Underscore the pivotal role of a SWIM registry in mitigating security risks.

Provide an outline of the responsibilities of Service Delivery Management in strategizing and executing SWIM operations.

Course duration

5 days (40 hours)

Prerequisites

Designed for Air Navigation Services managers.

Recommended proficiency level: intermediate to advanced.

Course Structure

• Fundamental principles, scope, and advantages of SWIM.
• Attributes and significance of information within the ATM realm.
• SWIM domains: encompassing flight information, weather updates, and aeronautical details.
• Key facilitators of SWIM implementation.
• SWIM services overview, including insights into registries.
• Roles played by vital operational, institutional, and industry stakeholders within a SWIM-enabled ATM ecosystem.

Maximum number of participants

10

Course Date

25/10/2023 – 31/10/2023

Price

1.350 USD per person

Location

Czech Air Navigation Institute, Prague, the Czech Republic